Online Video Services - Teletherapy

Online video provides a great opportunity for us to meet. Many clients use online services whether for convenience or other reasons when meeting in person isn't possible such as the current virus crisis, a busy schedule, extended vacations, health reasons, poor weather driving conditions, etc.

As a reminder, online support is not offered or suitable for all issues you may seek help for. For instance, I do not provide this service in cases of self harm, suicide risk, or severe depression.

Are online sessions suitable for you?

Do you have a secure internet connection and webcam via laptop or cell phone? If yes, then we're good to go!

There's no need to download any special program. And if it's your first time and you're not quite sure, I can walk you through it. Easy peasy.

How does online therapy work?

Doing counselling online in your own home may require a little planning, especially if you live with others.

• Choose a room where you have some privacy and won't be disturbed.
• Allow yourself some time prior to your session to prepare for and connect to the call. You will be sent an email with a link to join the call.
  
• All you need for our online meetings is a computer/laptop, cell phone or other device with a webcam. We will be able to see each other. 
• If possible, disconnect all other devices from your Wi-Fi network during the meeting, as this can sometimes affect the quality of your connection.

• If you can, allow some time after the session has ended to reflect on your session, perhaps make some notes, and allow for transition time before you get back into your life routine.
  

Your online safety and privacy

The benefits of using Zoom online video calls:

• it’s available to users with lower bandwidths
• you don’t need to download software or set up an account
• it meets a very high standard of confidentiality and data security

Zoom will not collect your personal information and sessions are not recorded. Video calls take place using Secure Socket Layer (SSL) encryption to ensure they remain confidential.

Also, the upgraded Zoom version uses GCM encryption which stands for Galois/Counter Mode. It is a block cipher (data is divided into blocks and then encrypted) mode of operation used with many block cipher algorithms, popularly with the Advanced Encryption Standard (AES) algorithm. The algorithm offers authenticated encryption on the data and is very commonly used as it offers a required level of security without compromising performance and efficiency.

Online code of conduct

Sessions will be stopped (at full cost) if you are under the influence of alcohol or other recreational drugs.

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